Refund policy
The content on the website including the description of the Products is intended for educational purposes only. Such content is not intended to, and does not, constitute legal, professional, medical or health care advice or diagnosis, and may not be used for such purposes.
OTIS Dental makes no guarantee as to the availability of any products or items described on the Website and some products may not be available due to space limitations, unavailability of supply or for other reasons. All prices are shown in US dollars, before any applicable tax. OTIS Dental reserves the right to limit quantities and to correct errors or omissions prior to processing a purchase request.
All products will be delivered to the address that you indicate during the order process and the risk of loss and title for all products you order passes to you upon our delivery to the carrier (for example FedEx, UPS, or USPS). Any times quoted for delivery are approximate only and OTIS Dental makes no guarantee regarding the quoted delivery times.
Specifications on the Site of the products to be supplied by OTIS Dental are intended only to give a general description of the products. OTIS Dental does not warrant the accuracy of any specifications, pricing, warranty or other product information contained on this Site. OTIS Dental reserves the right to change, at any time, the specifications, pricing or any other product information contained in this Site. Without limiting the generality of any other terms and conditions on this Site, OTIS Dental does not accept liability for any errors or omissions which may be found on this Site or for the unavailability of any product or for delay in delivery of any products howsoever caused.
If you have reason to believe that a Product you purchased through the Service is defective or does not meet the claims advertised within the Service your sole remedy is to contact us immediately and in any case no later than two weeks after receipt of the Product. We will make a determination as to the merits of your claim in our sole discretion. We may in our sole discretion send a replacement item, grant store credit or refund the purchase price of the Product or a portion thereof.